Terms & Conditions

About this policy

BLUE CHIP FINANCIAL PTY LTD (the Company) recognises the importance of privacy and is committed to protecting the privacy of all individuals when handling personal information.
This Privacy Policy explains in an open and transparent manner how the Company will collect, hold, use, disclose, protect and otherwise handle your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
When you provide the Company with personal information you consent to its use, disclosure and handling of your personal information in accordance with this Privacy Policy as amended from time to time.
Should you require a copy of this policy it is available for download or we can post you a copy at your request.

Your personal information BLUE CHIP FINANCIAL PTY LTD collects and holds

The Company will collect and hold your personal information for the purposes of providing advice in relation to the financial services and products we recommend to you and to identify who you are in relation to the Anti-Money Laundering Laws.
The kinds of personal information that we may collect and hold include your name, date of birth, tax file number, email address, home address, phone number and bank account details as well as financial information.
Where you do not provide us with all or some of your personal information that we request, we may not be able to provide you with our services or the services that we are able to provide may be limited in some way.

Electronic data capture

The Company may use cookies, web beacons or similar technologies to collect de-identified information about your visits to our website (“Website”) for the purpose of improving your experience browsing our Website.
As an example, should you visit our Website the Company may collect information about your operating system, browser type, pages accessed, documents downloaded, any previous visits, any referring website, including dates and times.
If you disable cookies in your browser our Website may not operate as it should.
Our online enquiry form on our Website also collects the personal information you enter.

This information is used for the sole purpose of answering your enquiry.

Personal information collected and held

BLUE CHIP FINANCIAL PTY LTD collects your personal information directly from you via our Authorised Representatives when you complete personal data forms and application forms. We may also collect data from the companies you may deal with through us.
Other ways we may collect your personal information include in person or by telephone, letter, facsimile, email or other electronic means.
The Company may hold personal information collected in both physical and electronic storage facilities, including paper-based files, computer systems and data servers both onsite and in the cloud.

How BLUE CHIP FINANCIAL PTY LTD uses and discloses personal information

The Company may use and disclose personal information collected and stored to enable us to provide the financial services and products to you and for other related legal purposes.
For example, we may use and/or disclose your personal information to:
1. verify your identity
2. administer platforms, investments, insurances and other services we provide to you
3. comply with laws, regulations, rules, directions or requests from regulatory bodies and/or government agencies
4. comply with the Company’s internal policies and procedures

Where it is legal and necessary to do so, the Company may disclose your personal information to third parties such as product suppliers, contractors, professional advisers, government agencies, regulators or parties involved in the management of your products and services.
These third parties may be located overseas where privacy laws may not be consistent with the Australian Privacy Principles or the Privacy Act.
‍
While the Company may take steps to ensure these third parties do not breach the Australian Privacy Principles, the overseas recipient may breach the Privacy Act due to their local laws. In these cases, the Company relies on the Australian product supplier to ensure compliance of their offshore operations.
By providing us with your personal information, you accept that we may make disclosures to overseas recipients on this basis.
‍
How BLUE CHIP FINANCIAL PTY LTD protects your personal information

The Company will take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure using both physical and electronic security measures.
By providing personal information over the Internet, you accept that transmission occurs at your own risk and security cannot be guaranteed.
The Company will not retain your personal information unless required by law or where it is no longer needed for any lawful purpose. However, we are required to retain certain data for up to seven (7) years after you cease to be a client.
‍
Access, correction and complaints

You may request access to your personal information held by the Company.
You should promptly notify the Company if any of your personal information is inaccurate, out-of-date, incomplete, irrelevant or misleading.
If you have concerns about compliance with this Privacy Policy or the Privacy Act, you may raise them with the principal, Troy Rabaud.
You may contact Troy via email, telephone or post using the details below.
We will advise you of the outcome of any complaint after investigation.
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.
Contact details:

Troy Rabaud

Email: troy@bcfinancial.com.au

Phone: 0404 461 436

Address: 3/57 Oxford Street, Bulimba QLD 4171